HCO MB600 User Manual

Page 22

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The signal strength of the mobile network may vary with location and time of day,
which may lead to failures in sending pictures. Rain, rainstorms or bad weather may
cause poor signal reception. Be sure to set up camera at a location with strong
network coverage.

ADDITIONAL INFORMATION

TRANSFERRING PICTURES AND VIDEO TO A COMPUTER:
Pictures and video can be removed in one of two ways:

1. SD memory card can be removed (ALWAYS ensure camera is OFF before

removing) and transferred to computer or SD card reader.

2. Connect camera to computer using USB cable.

i. Turn camera ON (may not be required)

ii. Computer will recognize camera and prompt you to open file or save pictures


TROUBLESHOOTING

1.

I get more pictures saved to the SD card than transmitted to my phone
number and/or email address

i.

After capturing a photo, the camera will attempt to transmit the photo a few times
before aborting and prepare to capture another photo.

ii.

Poor reception or busy network signals may result in poor connectivity at certain
times and places.

iii.

Increase Quiet Time to 1

– 3 min as the camera may not be able to transmit as

fast in certain network areas.

iv.

Move camera to different location and test connection strength.

v.

Consider purchasing a stronger antenna.

2.

I get pictures transmitted periodically / not consistent

i.

The cellular network reception strength will change throughout the day; when the
network is busy, the range and strength of reception will decrease.

3.

I cannot get the camera to transmit pictures properly

i.

Ensure your SIM card is compatible

ii.

Ensure the SIM card is active and not locked; you may need to confirm with your
provider

iii.

Ensure you have the proper plan on your SIM card: MMS requires an MMS
picture messaging plan, while SMTP requires data (may be slight variations with
your provider).

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