Power supply diagnostic light – Dell OptiPlex 760 User Manual

Page 164

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Power Supply Diagnostic Light

The power supply diagnostic light located on the back of the computer, near the power connector. The light remains solid or off to indicate different states:

l

 

No light — Indicates no power available for the power supply or the power supply is not working.

l

 

Green light — Indicates power availability for the power supply.

Steady
Green

l

 

If available, install working memory of the same type into your computer (see

Memory

).

l

 

If the problem persists, contact Dell (see

Contacting Dell

).

Steady
Green

A possible graphics card failure has
occurred.

l

 

Reseat any installed graphics cards (see the "Cards" section for your computer).

l

 

If available, install a working graphics card into your computer.

l

 

If the problem persists, contact Dell (see

Contacting Dell

).

Steady
Green

A possible floppy drive or hard drive
failure has occurred.

Reseat all power and data cables.

Steady
Green

A possible USB failure has occurred.

Reinstall all USB devices and check all cable connections.

Steady
Green

No memory modules are detected.

l

 

If two or more memory modules are installed, remove the modules (see

Removing Memory

Module (s)

), then reinstall one module (see

Installing Memory Module (s)

) and restart the

computer.

If the computer starts normally, continue to install additional memory modules (one at a
time) until you have identified a faulty module or reinstalled all modules without error.

l

 

If available, install working memory of the same type into your computer (see

Memory

).

l

 

If the problem persists, contact Dell (see

Contacting Dell

).

Steady
Green

Memory modules are detected, but a
memory configuration or compatibility
error has occurred.

l

 

Ensure that no special requirements for memory module/connector placement exist.

l

 

Ensure that the memory you are using is supported by your computer (see the Setup and

Quick Reference Guide that ships with your computer).

l

 

If the problem persists, contact Dell (see

Contacting Dell

).

Steady
Green

A possible expansion card failure has
occurred.

l

 

Determine if a conflict exists by removing an expansion card (not a graphics card) and

restarting the computer (see the "Cards" section for your computer).

l

 

If the problem persists, reinstall the card you removed, then remove a different card and

restart the computer.

l

 

Repeat this process for each expansion card installed. If the computer starts normally,

troubleshoot the last card removed from the computer for resource conflicts.

l

 

If the problem persists, contact Dell (see

Contacting Dell

).

Steady
Green

Another failure has occurred.

l

 

Ensure that all hard drive and optical drive cables are properly connected to the system

board (see the "System Board Components" section for your computer).

l

 

If there is an error message on the screen identifying a problem with a device (such as the

floppy drive or hard drive), check the device to make sure it is functioning properly.

l

 

If the operating system is attempting to boot from a device (such as the floppy drive or

optical drive), check system setup to ensure the boot sequence is correct for the devices
installed on your computer.

l

 

If the problem persists, contact Dell (see

Contacting Dell

).

Blinking Green

The computer is in standby mode.

Press a key on the keyboard, move the mouse, or press the power button to resume normal
operation.

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