Troubleshooting the system battery, Troubleshooting redundant power supplies – Dell PowerEdge 1850 User Manual

Page 33

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Memory modules

l

 

Processor(s)

l

 

Power supplies

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Fans

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Drive-carrier connections to the SCSI backplane board

 

4.

Ensure that all cables are properly connected.

 

5.

Close the system. See "

Closing the System

."


 

6.

Run the system board tests in the system diagnostics. See "

Running the System Diagnostics

." If the tests fail, see "

Getting Help

."

 

Troubleshooting the System Battery

 

Problem

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System message indicates a problem with the battery.

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System Setup program loses system configuration information.

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System date and time do not remain current.

 

Action

 

1.

Re-enter the time and date through the System Setup program. See "Using the System Setup Program" in your User's Guide.

 

2.

Turn off the system and disconnect it from the electrical outlet for at least one hour.

 

3.

Reconnect the system to the electrical outlet and turn on the system.

 

4.

Enter the System Setup program.

If the date and time are not correct in the System Setup program, replace the battery. See "

System Battery

" in "Installing System Components."

If the problem is not resolved by replacing the battery, see "

Getting Help

."

 

Troubleshooting Redundant Power Supplies

 

Problem

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System-status indicator is amber.

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Power-supply fault indicator is amber.

 

Action

 

1.

Run the appropriate online diagnostics test. See "

Using Server Administrator Diagnostics

" in "Running the System Diagnostics."


 

2.

Identify the faulty power supply.

The power supply's fault indicator is lit. See "

Power Indicator Codes

" in "Indicators, Messages, and Codes."

 

3.

Ensure that the power supply is properly installed by removing and reinstalling it. See "

Power Supplies

" in "Installing System Components."

NOTE:

If the system is turned off for long periods of time (weeks or months), the NVRAM may lose its system configuration information. This situation is

caused by a defective battery.

NOTE:

Some software may cause the system time to speed up or slow down. If the system seems to operate normally except for the time kept in the

System Setup program, the problem may be caused by software rather than by a defective battery.

NOTICE:

The power supplies are hot-pluggable. Remove and install only one power supply at a time in a system that is powered on. The system is in

the redundant mode when two power supplies are installed.

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