Troubleshooting a raid controller card – Dell PowerEdge 1850 User Manual
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1.
Run the appropriate online diagnostic test. See "
Using Server Administrator Diagnostics
" in "Running System Diagnostics."
2.
Enter the System Setup program and ensure that the Embedded RAID Controller option is set to RAID Enabled. See "Using the System Setup
Program" in your User's Guide.
3.
Ensure that the integrated RAID controller is configured properly. See the RAID controller's documentation for information about configuration settings.
If the problem is not resolved, continue to the next step.
4.
Turn off the system and attached peripherals, and disconnect the system from its electrical outlet.
5.
Open the system. See "
6.
Ensure that the following RAID components are properly installed:
l
Memory module
l
RAID key
l
Battery
See "
Activating the Optional Integrated RAID Controller
" in "Installing Drives."
7.
8.
Reconnect the system to its electrical outlet, and turn on the system and attached peripherals.
If the problem is not resolved, continue to the next step.
9.
Turn off the system and attached peripherals, and disconnect the system from its electrical outlet.
10.
Open the system. See "
11.
Replace the RAID battery. See "
Activating the Optional Integrated RAID Controller
" in "Installing Drives."
12.
13.
Reconnect the system to its electrical outlet, and turn on the system and attached peripherals.
If the problem persists, see "
Getting Help
."
Troubleshooting a RAID Controller Card
Problem
l
Error message indicates a RAID controller problem.
l
RAID controller performs incorrectly or not at all.
Action
1.
Run the appropriate online diagnostic test. See "
Using Server Administrator Diagnostics
" in "Running the System Diagnostics."
CAUTION:
Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as
authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not
authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
CAUTION:
Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the
manufacturer's instructions. See your Product Information Guide for more information.
NOTE:
When troubleshooting a RAID controller card, also see the documentation for your operating system and the RAID controller.
CAUTION:
Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as
authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not
authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.