Dell PowerEdge 1850 - Manual (Page 41)

e. Run the appropriate diagnostic test.
If the tests fail, see " Getting Help ."
Troubleshooting the Microprocessors
Problem
l Error message indicates a processor problem.
l A heat sink is not installed for each processor.
Action
1. Run the appropriate online diagnostics test. See " Using Server Administrator Diagnostics " in "Running the System Diagnostics."
2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3. Open the system. See " Opening the System ."
4. Ensure that each processor and heat sink are properly installed. See " Replacing the Processor " in "Installing System Components."
5. Close the system. See " Closing the System ."
6. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
7. Run the appropriate online diagnostic test.
If the tests fail or the problem persists, continue to the next step.
8. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
9. Open the system. See " Opening the System ."
10. Remove the second processor, leaving only processor 1 installed. See " Replacing the Processor " in "Installing System Components."
To locate the processors, see Figure A -3 .
If only one processor is installed, see " Getting Help ."
11. Close the system. See " Closing the System ."
12. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
13. Run the appropriate online diagnostic test.
If the tests complete successfully, go to step 19 .
14. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
15. Open the system. See " Opening the System ."
16. Replace processor 1 with another processor of the same capacity. See " Replacing the Processor " in "Installing System Components."
17. Close the system. See " Closing the System ."
18. Run the appropriate online diagnostic test.
If the tests complete successfully, replace processor 1. See " Getting Help ."
19. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as
authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not
authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.