Dell PowerEdge 1850 - Manual (Page 36)

4. Open the system. See " Opening the System ."
5. Ensure that the diskette drive interface cable is securely connected to the SCSI backplane board. See Figure 7 -3 .
6. Close the system. See " Closing the System ."
7. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
8. Run the appropriate online diagnostic test to see whether the diskette drive works correctly.
9. Turn off the system and attached peripherals, and disconnect the system from its electrical outlet.
10. Open the system. See " Opening the System ."
11. Remove all expansion cards installed in the system. See " Removing an Expansion Card " in "Installing System Components."
12. Close the system. See " Closing the System ."
13. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
14. Run the appropriate online diagnostic test to see whether the diskette drive works correctly.
If the tests run successfully, an expansion card may be conflicting with the diskette drive logic, or an expansion card may be faulty. Continue to the next
step.
If the tests fail, see " Getting Help ."
15. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
16. Open the system. See " Opening the System ."
17. Reinstall one of the expansion cards you removed in step 11 . See " Installing an Expansion Card " in "Installing System Components."
18. Close the system. See " Closing the System ."
19. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
20. Run the appropriate online diagnostic test to see whether the diskette drive works correctly.
21. Repeat step 15 through step 20 until all expansion cards are reinstalled or one of the expansion cards causes the tests to fail.
If the problem is not resolved, see " Getting Help ."
Troubleshooting an Optical Drive
Problem
l System cannot read data from a CD.
l Optical drive indicator does not blink during boot.
Action
1. Try using a different CD that you know works properly.
2. Enter the System Setup program and ensure that the drive's IDE controller is enabled. See "Using the System Setup Program" in the User's Guide.
3. Run the appropriate online diagnostic test. See " Using Server Administrator Diagnostics " in "Running System Diagnostics."
4. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as
authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not
authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.