Dell PowerVault DP500 - Manual (Page 74)

Problem
l System message indicates a problem with the keyboard
l Keyboard is not functioning properly
Action
1. Enter the System Setup program and ensure that the USB ports are enabled. See Using the System Setup Program .
2. Examine the keyboard and its cable for signs of damage.
3. Swap the faulty keyboard with a working keyboard.
If the problem is resolved, replace the faulty keyboard. See Getting Help .
4. Run the appropriate online diagnostic test. See Using Server Administrator Diagnostics .
If the problem is not resolved, see Getting Help .
Troubleshooting the Mouse
Problem
l System message indicates a problem with the mouse.
l Mouse is not functioning properly.
Action
1. Run the appropriate online diagnostic test. See Using Server Administrator Diagnostics .
If the test fails, continue to the next step.
2. Examine the mouse and its cable for signs of damage.
If the mouse is not damaged, go to step 4 .
If the mouse is damaged, continue to the next step.
3. Swap the faulty mouse with a working mouse.
If the problem is resolved, replace the faulty mouse. See Getting Help .
4. Enter the System Setup program and ensure that the USB port is enabled. See Using the System Setup Program .
If the problem is not resolved, see Getting Help .
Troubleshooting Basic I/O Functions
Problem
l Error message indicates a problem with a serial port.
l Device connected to a serial port is not operating properly.
Action
1. Enter the System Setup program and ensure that the serial port is enabled, and the serial port/COM ports are configured appropriately for any
applications you are using. See
Using the System Setup Program .