Dell PowerVault DP500 - Manual (Page 8)

Solving Problems Described by LCD Status Messages
The code and text on the LCD can often specify a very precise fault condition that is easily corrected. For example, if the code E1418 CPU_1_Presence
appears, you know that a microprocessor is not installed in socket 1.
In contrast, you might be able to determine the problem if multiple related errors occur. For example, if you receive a series of messages indicating multiple
voltage faults, you might determine that the problem is a failing power supply.
Removing LCD Status Messages
For faults associated with sensors, such as temperature, voltage, fans, and so on, the LCD message is automatically removed when that sensor returns to a
normal state. For example, if temperature for a component goes out of range, the LCD displays the fault; when the temperature returns to the acceptable
range, the message is removed from the LCD. For other faults, you must take action to remove the message from the display:
l Clear the SEL — You can perform this task remotely, but you will lose the event history for the system.
l Power cycle — Turn off the system and disconnect it from the electrical outlet; wait approximately ten seconds, reconnect the power cable, and restart
the system.
Any of these actions will remove fault messages, and return the status indicators and LCD colors to the normal state. Messages will reappear under the
following conditions:
l The sensor returns to a normal state but fails again, resulting in a new SEL entry.
l The system is reset and new error events are detected.
l A failure is recorded from another source that maps to the same display entry.
E201C SMI Init System management interrupt (SMI) initialization failure. See Getting Help .
E201D Shutdown Test BIOS shutdown test failure. See Getting Help .
E201E POST Mem Test BIOS POST memory test failure. See Troubleshooting System Memory . If problem persists, see Getting
Help .
E201F DRAC Config Dell remote access controller (DRAC) configuration failure. Check screen for specific error messages.
Ensure that DRAC cables and connectors are properly seated. If
problem persists, see your DRAC documentation.
E2020 CPU Config CPU configuration failure. Check screen for specific error messages.
E2021 Memory
Population
Incorrect memory configuration. Memory population order
incorrect. Check screen for specific error messages. See Troubleshooting System
Memory .
E2022 POST Fail General failure after video. Check screen for specific error messages.
E2110 MBE Crd #
DIMM ## & ##
One of the DIMMs in the set implicated by "## & ##" has
had a memory multi-bit error (MBE). If no memory card is
present, the "Crd #" string is left out of the message. See Troubleshooting System Memory .
E2111 SBE Log
Disable Crd #
DIMM ##
The system BIOS has disabled memory single-bit error (SBE)
logging, and will not resume logging further SBEs until the
system is rebooted. "##" represents the DIMM implicated
by the BIOS. If no memory riser card is present, the "Crd #"
string is left out of the message. See Troubleshooting System Memory .
E2112 Mem Spare Crd
# DIMM ##
The system BIOS has spared the memory because it has
determined that the memory had too many errors. "## &
##" represents the DIMM pair implicated by the BIOS. If no
memory card is present, the "Crd #" string is left out of the
message. See Troubleshooting System Memory .
E2113 Mem Mirror
Crd # DIMM ##
& ##
The system BIOS has disabled memory mirroring because it
has determined that one half of the mirror has had too
many errors. "## & ##" represents the DIMM pair
implicated by the BIOS. If no memory card is present, the
"Crd #" string is left out of the message. See Troubleshooting System Memory .
E2118 Fatal NB Mem
CRC
One of the connections in the Fully Buffered DIMM (FBD)
memory subsystem link on the Northbound side has failed. See Troubleshooting System Memory .
E2119 Fatal SB Mem
CRC
One of the connections in the FBD memory subsystem link
on the Southbound side has failed. See Troubleshooting System Memory .
I1910 Intrusion System cover has been removed. Information only.
I1911 >3 ERRs Chk
Log
LCD overflow message.
A maximum of three error messages can display sequentially
on the LCD. The fourth message displays as the standard
overflow message.
Check the SEL for details on the events.
I1912 SEL Full System Event Log is full of events, and is unable to log any
more events. Clear the log by deleting event entries.
W1228 ROMB Batt <
24hr
Warns predictively that the RAID battery has less than 24
hours of charge left. Replace RAID battery. See RAID Battery .
NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary .