Other software problems, Memory problems, Inters and other hardware – Dell Dimension 1100/B110 User Manual

Page 26

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26

Solving Problems

Other software problems

Memory Problems

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions located in the

Product Information Guide.

C

HECK

THE

SOFTWARE

DOCUMENTATION

OR

CONTACT

THE

SOFTWARE

MANUFACTURER

FOR

TROUBLESHOOTING

INFORMATION

• Ensure that the program is compatible with the operating system installed on your computer.
• Ensure that your computer meets the minimum hardware requirements needed to run the software. See

the software documentation for information.

• Ensure that the program is installed and configured properly.
• Verify that the device drivers do not conflict with the program.
• If necessary, uninstall and then reinstall the program.

B

ACK

UP

YOUR

FILES

IMMEDIATELY

U

SE

A

VIRUS

-

SCANNING

PROGRAM

TO

CHECK

THE

HARD

DRIVE

,

FLOPPY

DISKS

,

OR

C D

S

S

AVE

AND

CLOSE

ANY

OPEN

FILES

OR

PROGRAMS

AND

SHUT

DOWN

YOUR

COMPUTER

THROUGH

THE

START

MENU

I

F

YOU

RECEIVE

AN

INSUFFICIENT

MEMORY

MESSAGE

• Save and close any open files and exit any open programs you are not using to see if that resolves the

problem.

• See the software documentation for minimum memory requirements. If necessary, install additional

memory (see page 55).

• Reseat the memory modules to ensure that your computer is successfully communicating with the

memory (see page 55).

• Run the Dell Diagnostics (see page 38).

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