Horizontal voids appear on prints – Dell B3460dn Mono Laser Printer User Manual

Page 151

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background image

Action

Yes

No

Step 5

Replace the imaging unit, and then resend the print job.

Do streaked vertical lines appear on prints?

Contact

technical

support

or your Dell

printer dealer.

The problem is solved.

Horizontal voids appear on prints

Leading edge

Trailing edge

Action

Yes

No

Step 1

a

Make sure your software program is using a correct fill pattern.

b

Resend the print job.

Do horizontal voids appear on prints?

Go to step 2.

The problem is solved.

Step 2

a

Load the specified tray or feeder with a recommended type of paper.

b

Resend the print job.

Do horizontal voids appear on prints?

Go to step 3.

The problem is solved.

Step 3

a

Redistribute the toner in the imaging unit.

1

Remove the toner cartridge, and then the imaging unit.

2

Firmly shake the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to
direct light for more than 10 minutes. Extended exposure to
light may cause print quality problems.

3

Reinstall the imaging unit, and then the cartridge.

b

Resend the print job.

Do horizontal voids appear on prints?

Go to step 4.

The problem is solved.

Step 4

Replace the imaging unit, and then resend the print job.

Do horizontal voids appear on prints?

Contact

technical

support

.

The problem is solved.

Troubleshooting

151

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