Drive problems – Dell Dimension 4600 User Manual
Page 33
S o l v i n g Pr o b l e m s
33
Drive Problems
Floppy drive problems
NOTICE: Do not attempt to clean drive heads with a swab. You may accidentally misalign the
heads, which can render the drive inoperable
.
E
NSURE THAT
W
INDOWS® RECOGNIZES THE DRIVE
— Click the Start button and click
My Computer. If the floppy drive is not listed, perform a full scan with your antivirus software to
check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.
T
EST THE DRIVE
—
• Insert another disk to eliminate the possibility that the original floppy disk is defective.
• Insert a bootable floppy disk and reboot the computer.
E
NSURE THAT THE DISK IS NOT FULL OR WRITE
-
PROTECTED
— Ensure that the disk
has available space and that it is not write-protected (locked). See the following figure.
C
LEAN THE DRIVE
— Use a commercially available cleaning kit.
not write-
protected
back of floppy disk
write-protected
J2936bk0.book Page 33 Tuesday, September 2, 2003 3:06 PM