Dell Dimension 4600 - Manual (Page 5)

C o n t e n t s 5
Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Network Problems . . . . . . . . . . . . . . . . . . . . . . . . . 44
Power Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Scanner Problems . . . . . . . . . . . . . . . . . . . . . . . . . 47
Sound and Speaker Problems . . . . . . . . . . . . . . . . . . . 48
No sound from speakers . . . . . . . . . . . . . . . . . . . . . 48
No sound from headphones . . . . . . . . . . . . . . . . . . . 49
Video and Monitor Problems . . . . . . . . . . . . . . . . . . . . 49
If the screen is blank . . . . . . . . . . . . . . . . . . . . . . 49
If the screen is difficult to read . . . . . . . . . . . . . . . . . 50
3 Advanced Troubleshooting
Diagnostic Lights . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
When to Use the Dell Diagnostics . . . . . . . . . . . . . . . . 58
Starting the Dell Diagnostics . . . . . . . . . . . . . . . . . . 58
Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
What Is a Driver? . . . . . . . . . . . . . . . . . . . . . . . . 61
Identifying Drivers . . . . . . . . . . . . . . . . . . . . . . . 61
Reinstalling Drivers . . . . . . . . . . . . . . . . . . . . . . . 62
Using Windows
®
System Restore . . . . . . . . . . . . . . . . . 63
Creating a Restore Point . . . . . . . . . . . . . . . . . . . . 63
Restoring the Computer to an Earlier Operating State . . . . . . 63
Undoing the Last System Restore . . . . . . . . . . . . . . . . 64
Resolving Software and Hardware Incompatibilities . . . . . . . 65
J2936bk0.book Page 5 Tuesday, September 2, 2003 3:06 PM