Dell Dimension 4600 - Manual (Page 47)

S o l v i n g Pr o b l e m s 47
Scanner Problems
NOTE: Dell does not cover the scanner’s warranty. If you need technical assistance for your
scanner, call the scanner’s manufacturer. See the scanner documentation for the correct phone
number.
C HECK THE SCANNER DOCUMENTATION — See the scanner documentation for setup and
troubleshooting information.
U NLOCK THE SCANNER — Ensure that your scanner is unlocked if it has a locking tab or
button.
R ESTART THE COMPUTER AND TR Y THE SCANNER AGAIN
C HECK THE CABLE CONNECTIONS —
• If your scanner has a power cable, ensure that the power cable is firmly connected to a working
electrical outlet and that the scanner is turned on.
• Ensure that the scanner cable is firmly connected to the computer and to the scanner.
V ERIFY THAT THE SCANNER IS RECOGNIZED BY M ICROSOFT® W INDOWS® —
1 Click the Start button and click Control Panel.
2 Click Printers and Other Hardware.
3 Click Scanners and Cameras.
If your scanner is listed, Windows recognizes the scanner.
R EINSTALL THE SCANNER DRIVER — See the scanner documentation for instructions.
J2936bk0.book Page 47 Tuesday, September 2, 2003 3:06 PM