Dell Dimension 4600 - Manual (Page 41)

S o l v i n g Pr o b l e m s 41
• Unintelligible characters print from the printer.
• The mouse pointer does not move or "stutters" when it moves.
• Messages appear stating that the computer is not operating at maximum performance.
• Errors occur and programs crash for no apparent reason.
• Nothing displays on the monitor.
IEEE 1394 Device Problems
NOTE: Check Windows Explorer to see if your device is listed as a drive.
R EMOVE ANY RECENTLY ADDED HARDWARE TO SEE IF IT RESOLVES THE
CONFLICT — If removing the hardware resolves the conflict, see the hardware documentation for
configuration and troubleshooting instructions. If the problem persists, contact the hardware
manufacturer for technical assistance.
C HECK YOUR OPERATING SYSTEM DOCUMENTATION FOR ADDITIONAL
TROUBLESHOOTING INFORMATION
C HECK FOR INTERRUPT REQUEST CONFLICTS — See page 65.
C HECK THE I E E E 1 3 9 4 DEVICE — Ensure that the IEEE 1394 device is properly inserted
into the connector.
E NSURE THAT THE I E E E 1 3 9 4 DEVICE IS RECOGNIZED BY W INDOWS® —
1 Click the Start button.
2 Click Control Panel.
3 Click Printers and Other Hardware.
If your IEEE 1394 device is listed, Windows recognizes the device.
I F YOU HAVE PROBLEMS WITH A D ELL - PROVIDED I E E E 1 3 9 4 DEVICE — Contact
Dell (see page 113).
I F YOU HAVE PROBLEMS WITH AN I E E E 1 3 9 4 DEVICE NOT PROVIDED BY D ELL —
Contact the IEEE 1394 device manufacturer.
J2936bk0.book Page 41 Tuesday, September 2, 2003 3:06 PM