Dell PowerEdge 800 - Manual (Page 32)

Troubleshooting the Mouse
Problem
l System message indicates a problem with the mouse.
l Mouse is not functioning properly.
Action
1. Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" in "Running System Diagnostics."
If the test fails, continue to the next step.
2. Examine the mouse and its cable for signs of damage.
If the mouse is not damaged, go to step 5 .
If the mouse is damaged, continue to the next step.
3. Swap the faulty mouse with a working mouse.
If the problem is resolved, replace the faulty mouse.
4. If the mouse is a USB mouse, enter the System Setup program and ensure that the USB ports are enabled. See "Using the System Setup Program" in
your User's Guide.
5. If the problem is not resolved, see " Getting Help ."
Troubleshooting Basic I/O Functions
Problem
l Error message indicates a problem with the serial port.
l Device connected to the serial port is not operating properly.
Action
1. Enter the System Setup program and ensure that the serial port is enabled, and that console redirection is disabled. See "Using the System Setup
Program" in your User's Guide.
2. If the problem is confined to a particular application, see the application documentation for specific port configuration requirements that the program
may require.
3. Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" in "Running System Diagnostics."
If the tests run successfully but the problem persists, see the appropriate procedure—"Troubleshooting a Serial I/O Device" or "Troubleshooting a
Parallel Printer."
Troubleshooting a Serial I/O Device
Problem
l Device connected to the serial port is not operating properly.
Action
1. Turn off the system and any peripheral devices connected to the serial port.