Troubleshooting a damaged system, Troubleshooting the system battery – Dell PowerEdge 800 User Manual

Page 37

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4.

Remove all memory modules installed in the system. See "

Removing Memory Modules

" in "Installing System Components."


 

5.

Remove the processor from the system. See "

Removing the Processor

" in "Installing System Components."


 

6.

Let the system dry thoroughly for at least 24 hours.

 

7.

Replace the processor, memory modules, and expansion cards. See "

Installing a Processor

," "

Installing Memory Modules

," and "

Installing an Expansion

Card

" in "Installing System Components."


 

8.

Close the system. See "

Closing the System

."


 

9.

Reconnect the system to the electrical outlet, and turn on the system and peripherals.

If the system does not start properly, see "

Getting Help

."

 

10.

Run the appropriate online diagnostic test. See "

Using Server Administrator Diagnostics

" in "Running the System Diagnostics."

If the tests fail, see "

Getting Help

."

 

Troubleshooting a Damaged System

 

Problem

l

 

System was dropped or damaged.

 

Action

 

 

1.

Open the system. See "

Opening the System

."


 

2.

Ensure that the following components are properly installed:

l

 

Expansion cards

l

 

Memory modules

l

 

Processor

l

 

Power supplies

l

 

Fans

l

 

Hard drives

 

3.

Ensure that all cables are properly connected.

 

4.

Close the system. See "

Closing the System

."


 

5.

Run the system board tests in the system diagnostics. See "

Running the System Diagnostics

."

If the tests fail, see "

Getting Help

."

 

Troubleshooting the System Battery

 

Problem

l

 

System message indicates a problem with the battery.

l

 

System Setup program loses system configuration information.

l

 

System date and time do not remain current.

 

CAUTION:

See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting

against electrostatic discharge.

NOTE:

If the system is turned off for long periods of time (for weeks or months), the NVRAM may lose its system configuration information. This situation

is caused by a defective battery.

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