Troubleshooting system memory – Dell PowerEdge 800 User Manual

Page 39

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1.

Run the appropriate diagnostic test. See "

Using Server Administrator Diagnostics

" in "Running System Diagnostics."


 

2.

Open the system. See "

Opening the System

."


 

3.

Locate the fan referenced by the systems management software or diagnostics.

See

Figure A

-3

for the relative location of each fan.

Ensure that the fan power cables are securely connected to the fan power connectors on the system board. See

Figure A

-3

for the location of each fan

power connector.

 

4.

Check that cables are not blocking the airflow within the system.

 

5.

Close the system. See "

Closing the System

."


 

6.

Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

 

7.

If the problem is not resolved, install a new fan. See "

System Fans

" in "Installing System Components."


 

8.

If the replacement fan does not operate, see "

Getting Help

."

 

Troubleshooting System Memory

 

Problem

l

 

Faulty memory module.

l

 

Faulty system board.

l

 

System status indicator is amber.

l

 

System beep code indicates a memory problem.

l

 

Systems management software issues a memory-related message through the systems management software.

 

Action

 

Memory-related beep code during system startup.

 

 

1.

Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

 

2.

Open the system. See "

Opening the System

."


 

3.

Reseat the memory modules in their sockets. See "

Installing Memory Modules

" in "Installing System Components."


 

4.

Close the system. See "

Closing the System

."


 

5.

Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

If there is no memory-related beep code, the problem is resolved.

 

6.

Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

a.

 

Open the system. See "

Opening the System

."

b.

 

Remove all memory modules from the system. See "

Removing Memory Modules

" in "Installing System Components."

c.

 

Replace one of the memory modules in socket DIMM1_B.

d.

 

Close the system. See "

Closing the System

."

e.

 

Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

f.

 

If there is no memory-related beep code, the memory module is not faulty.

If the beep code reoccurs, the memory module is faulty and should be replaced.

CAUTION:

See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting

against electrostatic discharge.

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