Dell Powervault NX400 User Manual

Page 107

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Error Code

Message Information

ASR0003

Message

The watchdog timer power cycled the system.

Details

The operating system or an application failed to communicate within
the time-out period. The system was power-cycled.

Action

Check the operating system, application, hardware, and system event
log for exception events.

BAT0002

Message

The system board battery has failed.

LCD Message

The system board battery has failed. Check battery.

Details

The system board battery is either missing or bad.

Action

See

Getting Help

.

BAT0017

Message

The <

name

> battery has failed.

LCD Message

The <

name

> battery has failed. Check battery.

Details

The <

name

> battery is either missing, bad, or unable to charge due to

thermal issues.

Action

Check system fans. If the problem persists, see

Getting Help

.

CPU0000

Message

CPU <

number

> has an internal error (IERR).

LCD Message

CPU <

number

> has an internal error (IERR).

Details

System Event Log and Operating System Logs may indicate that the
exception is external to the processor.

Action

Review System Event Log and Operating System Logs. If the issue
persists, see

Getting Help

.

CPU0001

Message

CPU <

number

> has a thermal trip (over-temperature) event.

LCD Message

CPU <

number

> has a thermal trip. Check CPU heat sink.

Details

The processor temperature increased beyond the operational range.

Action

Review the logs for fan failures. If no fan failures are detected, check
inlet temperature (if available) and reinstall processor heat sink. If the
problem persists, see

Getting Help

.

CPU0005

Message

CPU <

number

> configuration is unsupported.

LCD Message

CPU <

number

> configuration is unsupported. Check CPU or BIOS

revision.

Details

System is unable to boot or may run in a degraded state.

107

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