Cd drive problems, Problems writing to a cd-rw drive – Dell XPS/Dimension XPS User Manual
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40
Solving Problems
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CD drive problems
NOTE: High-speed CD drive vibration is normal and may cause noise, which does not indicate a
defect in the drive or the CD.
Problems writing to a CD-RW drive
A
D J US T
T H E
W
IN D OW S
V O L UM E
C O NT R O L
— Click the speaker icon in
the lower-right corner of your screen.
• Ensure that the volume is turned up by clicking the slidebar and dragging it
up.
• Ensure that the sound is not muted by clicking any boxes that are checked.
T
E S T
THE
D RI V E
W I T H
A N O T HE R
CD — Insert another CD to eliminate
the possibility that the original CD is defective.
C
HE C K
T H E
S P E A KE R S
A ND
S UB W O O F ER
— See "Sound and Speaker
E
NSU R E
T H A T
W
IN D O W S
R EC O G NI Z E S
T H E
D R IV E
— Click the Start
button and click My Computer. If the CD drive is not listed, perform a full scan
with your antivirus software to check for and remove viruses. Viruses can
sometimes prevent Windows from recognizing the drive.
C
L E A N
THE
D IS C
— See the
Dell™ Dimension™ Help
file for instructions
on cleaning your CDs. To access help files, see page 4.
C
L O S E
O T HE R
P R O G R A MS
— The CD-RW drive must receive a steady
stream of data when writing. If the stream is interrupted, an error occurs. Try
closing all programs before writing to the CD-RW.
T
UR N
O F F
S
T A N D BY
M O D E
I N
W
I N D OW S
B E F O R E
W R I T I N G
T O
A
CD-
RW
D IS C
— For information on power conservation modes, see the Dell™
Dimension™ Help file or search for the keyword standby in Windows Help. To
access help files, see page 4.
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