Dell XPS/Dimension XPS - Manual (Page 54)

54 Solving Problems
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Scanner Problems
NOTE: Dell does not cover the scanner’s warranty. If you need technical assistance for your
scanner, call the scanner’s manufacturer. See the scanner documentation for the correct phone
number.
V E R IF Y T H A T THE P R IN T E R I S RE C O G NI Z E D B Y W IN D O W S ® — 1 Click
the Start button.
2 Click Control Panel.
3 Click Printers and Other Hardware.
4 Click View installed printers or fax printers.
If the printer is listed, right-click the printer icon.
5 Click Properties, and then select the Ports tab. For a parallel printer, ensure
that the Print to the following port(s): setting is LPT1 (Printer Port). For a
USB printer, ensure that the Print to the following port(s): setting is USB.
R E I NS T AL L THE P R IN T E R D R IV E R — See the printer documentation for
instructions.
C HE C K T H E S C A NN E R D O C UM E NT A T I O N — See the scanner
documentation for setup and troubleshooting information.
U N LO C K THE S C A N N E R — Ensure that your scanner is unlocked if it has a
locking tab or button.
R E S T AR T T H E C O MP U T E R A ND T R Y THE S C A N N E R A G AI N
C HE C K T H E C A BL E C O N NE C T IO N S —
• If your scanner has a power cable, ensure that the power cable is firmly
connected to a working electrical outlet and that the scanner is turned on.
• Ensure that the scanner cable is firmly connected to the computer and to the
scanner.
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