Dvd drive problems, Hard drive problems – Dell XPS/Dimension XPS User Manual
Page 41
Solving Problems
41
DVD drive problems
NOTE: Because of different regions worldwide and different disc formats, not all DVD titles
work in all DVD drives.
Hard drive problems
T
E S T
THE
D RI V E
W I T H
A N OT HE R
DVD — Insert another DVD to
eliminate the possibility that the original DVD is defective.
E
NSU R E
T H A T
W
IN D O W S
R EC O G NI Z E S
T H E
D R IV E
— Click the Start
button and click My Computer. If the DVD drive is not listed, perform a full scan
with your antivirus software to check for and remove viruses. Viruses can
sometimes prevent Windows from recognizing the drive.
C
L E A N
THE
D IS C
— See the
Dell™ Dimension™ Help
file for instructions
on cleaning your DVDs. To access help files, see page 4.
C
HE C K
F O R
IN T E R RU P T
RE Q U ES T
C O N F L I C T S
R
U N
C
HE C K
D
I S K
—
1
Click the Start button and click My Computer.
2
Right-click the drive letter (local disk) that you want to scan for errors, and
then click Properties.
3
Click the Tools tab.
4
Under Error-checking, click Check Now.
5
Click Start.
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