Dell PowerVault MD1120 User Manual

Page 44

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44

Troubleshooting Your Enclosure

•

Disconnecting the cables to the enclosure or EMM while the server is
online

•

Powering down the enclosure while the server is online

NOTE:

In a split-mode configuration, these conditions apply to the server that is

directly attached to the affected EMM. In a unified-mode configuration, these
conditions apply when communication is lost to any enclosure in the daisy chain.

Problem

•

The PERC 6/E Adapter Ctrl-R utility reports:
–

Physical disks and virtual disks as Offline, Degraded, Failed, or Foreign

•

Server Administrator Storage Management reports:
–

Lost Communication alert(s) to the Server Administrator Alert Log

–

The enclosure, physical disks, and virtual disks as Offline, Degraded,
Failed, or Foreign

NOTE:

These messages are logged as a result of a loss of communication and do

not indicate actual hardware component failures.

Action

1 Power down the server.
2 Verify that all storage subsystem cabling between the PERC 6/E Adapter

and all attached enclosures, including daisy-chained enclosures, is properly
connected and secured.

3 Ensure that all the enclosures are powered up.
4 Power up the server.

The PERC 6/E Adapter should recover without any additional user
intervention or warning/error messages.

Problem

•

Warning Messages During POST:
–

Foreign Configuration

–

Failed Virtual Disks

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