Dell PowerVault MD1120 User Manual

Page 50

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50

Troubleshooting Your Enclosure

Problem

Physical disk status LED is flashing amber.

Action

1 Review the Server Administrator alert logs for possible recovery actions.

NOTE:

If a physical disk rebuild is under way, allow the rebuild to complete before

viewing the alert logs.

2 Remove the physical disk from the enclosure. See "Removing and

Installing Physical Disks" on page 28.

3 Inspect the physical disk and midplane connectors for obvious damage.
4 Re-install the physical disk in its original bay. See "Removing and

Installing Physical Disks" on page 28.
If the problem persists, see "Getting Help" on page 53.

Problem

Multiple physical disks are not seen in the PERC 6/E Ctrl-R BIOS utility
or Server Administrator Storage Management Service.

Action

1 Verify that the EMM port link status LED and the EMM status LED are

solid green for each port that is connected to a cable. If they are not, see
"Enclosure Management Module (EMM)" on page 14.

2 Make sure that all cables are attached correctly according to the enclosure

mode you selected. For more information on enclosure modes, see
"Operating Your Storage Enclosure" on page 21.

3 If you reseated cables, reboot the host server.

If the problem persists, refer to "Troubleshooting a Loss of
Communication Condition" on page 43, or see "Getting Help" on page 53.

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