Dell PowerVault MD1120 User Manual

Page 50

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50

Troubleshooting Your Enclosure

Problem

•

Physical disk status LED is flashing amber.

Action

1 Review the Server Administrator alert logs for possible recovery actions.

NOTE:

If a physical disk rebuild is under way, allow the rebuild to complete before

viewing the alert logs.

2 Remove the physical disk from the enclosure. See "Removing and

Installing Physical Disks" on page 28.

3 Inspect the physical disk and midplane connectors for obvious damage.
4 Re-install the physical disk in its original bay. See "Removing and

Installing Physical Disks" on page 28.
If the problem persists, see "Getting Help" on page 53.

Problem

•

Multiple physical disks are not seen in the PERC 6/E Ctrl-R BIOS utility
or Server Administrator Storage Management Service.

Action

1 Verify that the EMM port link status LED and the EMM status LED are

solid green for each port that is connected to a cable. If they are not, see
"Enclosure Management Module (EMM)" on page 14.

2 Make sure that all cables are attached correctly according to the enclosure

mode you selected. For more information on enclosure modes, see
"Operating Your Storage Enclosure" on page 21.

3 If you reseated cables, reboot the host server.

If the problem persists, refer to "Troubleshooting a Loss of
Communication Condition" on page 43, or see "Getting Help" on page 53.

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