Dell XPS 700 Jet Black - Manual (Page 53)

Solving Problems
55
Printer Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
NOTE:
If you need technical assistance for your printer, contact the printer’s manufacturer.
I F THE POWER LIGHT IS STEADY AMBER — A device may be malfunctioning or incorrectly installed.
• Ensure that the processor power cable is securely connected to the system board power connector
(POWER2) (see "System Board Components" on page 79).
• Remove and then reinstall all memory modules (see "Memory" on page 81).
• Remove and then reinstall any expansion cards, including graphics cards (see "Removing PCI and PCI
Express Cards" on page 86).
E LIMINATE INTERFERENCE — Some possible causes of interference are:
• Power, keyboard, and mouse extension cables
• Too many devices connected to the same power strip
• Multiple power strips connected to the same electrical outlet
C HECK THE PRINTER DOCUMENTATION — See the printer documentation for setup and
troubleshooting information.
E NSURE THAT THE PRINTER IS TURNED ON
C HECK THE PRINTER CABLE CONNECTIONS —
• See the printer documentation for cable connection information.
• Ensure that the printer cables are securely connected to the printer and the computer.
T EST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another
device, such as a lamp.
V ERIFY THAT THE PRINTER IS RECOGNIZED BY W INDOWS —
1 Click Start, click Control Panel, and then click Printers and Other Hardware.
2 Click View installed printers or fax printers.
If the printer is listed, right-click the printer icon.
3 Click Properties, then click the Ports tab. For a parallel printer, ensure that Print to the following
port(s): is set to LPT1 (Printer Port). For a USB printer, ensure that Print to the following port(s): is set
to USB.
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