Troubleshooting – Sony PCG-748 User Manual

Page 86

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Getting Help

Troubleshooting

This section describes how to solve common problems you may
encounter when using your computer. Many problems have simple
solutions, so try these suggestions before you call Sony Online Support.

My computer won't start

□ Check that the computer is plugged into a power source and that it is

turned on. Check that the power indicator on the front panel of the
computer indicates that the power is on.

□ Check that the battery packs are inserted properly and that they are

charged.

□ Make sure there is no diskette in the floppy disk drive.

□ Confirm that the power cord and all cables are connected firmly, as

described in “Connecting Peripheral Devices” on page 39.

□ If you plugged the computer into a power strip or UPS, make sure the

power strip or UPS is turned on and working.

If you are using an external display, check that it is plugged into a
power source and turned on. Check that the brightness and contrast
controls are adjusted correctly. See the manual that came with your

display for details.

Moisture condensation may have occurred. Do not use the computer
for at least one hour and then turn on the computer.

My LCD does not-display anything

□ Check that the computer is plugged into a power source and that it is

turned on. Check that the power indicator on the front panel of the
computer is on.

□ Check that the battery packs are inserted properly and that they are

charged.

□ Adjust the brightness of the LCD (page 20).

□ The computer may be in Video Standby mode. Press any key to

activate the display.

□ The video output may be directed to an external display. Press Fn+F7

until video output appears on the LCD.

□ , The video output may be directed to a TV. Press Fn+F8 until video

output appears on the LCD.

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