Welch Allyn Acuity LT Mobile - Installation Guide User Manual
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Chapter 5 Troubleshooting and support
Welch Allyn Wireless Acuity LT Central Monitoring System
Wireless
monitors drop out
in particular
locations in the
facility.
The AP might not be working:
•
At each AP, confirm that the green link LED is on continuously (3rd from left on AP front
panel)
If not, check all data cable and power connections for that PoE and AP.
Wireless monitor(s) might not be configured with the network name for that Acuity LT System.
1. Look at the CPU left side panel (near front) and find the label indicating the network name for
the Acuity LT System (it is similar to “com8.protocol”).
2. Check the patient monitor network name, and change it if necessary (see
patient monitor network name (ESSID)”
3. Retest network coverage with the patient monitor(s).
Network coverage in that location might be blocked by particular obstructions or beyond range of
the nearest AP.
•
Perform the RSSI check for that location in your facility (see
on page 36). If RSSI is over 50, consider adding more APs (up to a
maximum total of 7 APs).
Table 6. Wireless Acuity LT System troubleshooting
Symptom
Possible cause and suggested response