Limitations, Return policy – CANOGA PERKINS 2240 Fiber Optic Modem User Manual
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Canoga Perkins
Limitations
Other than those expressly stated herein, THERE ARE NO OTHER WARRANTIES OF ANY
KIND, EXPRESSED OR IMPLIED, AND SPECIFICALLY EXCLUDED BUT NOT BY WAY OF
LIMITATION, ARE THE IMPLIED WARRANTIES FOR FITNESS FOR A PARTICULAR
PURPOSE AND MERCHANTABILITY. IT IS UNDERSTOOD AND AGREED CANOGA
PERKINS' LIABILITY WHETHER IN CONTRACT, IN TORT, UNDER ANY WARRANTY, IN
NEGLIGENCE OR OTHERWISE SHALL NOT EXCEED THE AMOUNT OF THE PURCHASE
PRICE PAID BY THE CUSTOMER AND UNDER NO CIRCUMSTANCES SHALL CANOGA
PERKINS BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL
DAMAGES. THE PRICE STATED FOR THE EQUIPMENT IS A CONSIDERATION IN
LIMITING CANOGA PERKINS' LIABILITY. NO ACTION, REGARDLESS OF FORM,
ARISING OUT OF THE TRANSACTIONS OF THIS AGREEMENT MAY BE BROUGHT BY
CUSTOMER MORE THAN ONE YEAR AFTER THE CAUSE OF THE ACTION HAS
ACCRUED. CANOGA PERKINS' MAXIMUM LIABILITY SHALL NOT EXCEED AND
CUSTOMER'S REMEDY IS LIMITED TO EITHER (i) REPAIR OR REPLACEMENT OF THE
DEFECTIVE PART OF PRODUCT, OR AT CANOGA PERKINS' OPTION (ii) RETURN OF THE
PRODUCT AND REFUND OF THE PURCHASE PRICE, AND SUCH REMEDY SHALL BE
CUSTOMER'S ENTIRE AND EXCLUSIVE REMEDY. AUTHORIZED RESELLERS ARE NOT
AUTHORIZED TO EXTEND ANY DIFFERENT WARRANTY ON CANOGA PERKINS'
BEHALF.
Return Policy
RETURN MATERIAL AUTHORIZATION (RMA)
Customer must obtain an RMA (Return Material Authorization) number from the Canoga Perkins Customer
Service Department before returning a product for service or repair.
Canoga Perkins' technical support department can be reached through any of the following means:
Telephone:
818-718-6300
Fax:
818-718-6312
E-Mail:
If the warranty for a power supply, fan, optics, consumable or software has expired, customer must provide the
Canoga Perkins Customer Service Representative with a Purchase Order to authorize the repair.
Send the defective product postage and insurance prepaid to the address provided to you by Canoga Perkins'
technical support representative. Failure to properly protect the product during shipping may void this warranty.
The return authorization number must be written on the outside of the carton to ensure its acceptance.
The customer must pay for the non-compliant product(s) return transportation costs to Canoga Perkins for
evaluation of said product(s) for repair or replacement. Canoga Perkins will pay for the shipping of the repaired
or replaced in-warranty product(s) back to the customer (any and all customs charges, tariffs, or/and taxes are the
customer's responsibility).
Canoga Perkins reserves the right to charge for all testing and shipping incurred, if after testing, a return is
classified as "No Problem Found."
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