Panasonic KX-P6500 - Manual (Page 55)

Care and Maintenance
Troubleshooting
Many problems associated with the printer can be traced to improper setup or cabling. The following table will assist
you in identifying and correcting some of the more common problems.
Trouble Possible Cause Corrective Action
LED not blinking No AC power Check power cord.
Power on but printer not
printing data
Interface cable not connected Check interface cable.
Clean paper path (P. 54).
Clean paper path (P. 54).
Stains on paper Dirty paper path O
Q
fi)
3
(Q
(D
“D
5'
<0
o
c
CT
(D
CO
3"
o
o
5'
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Vertical line on paper Dirty paper path
Dirty tungsten wire Clean tungsten wire ( c®" P. 54).
Dirty laser unit mirror Clean the laser unit mirror (P. 54).
Scratch on drum Replace Process Unit.
Scratch on fuser roller Replace fuser. The printer requires service by an
Authorized Panasonic Service Center.
Very faint print Toner may be empty Shake the Process Unit or refill the toner in the
Process Unit { P. 58).
Print density not adjusted Select the proper print density (^ P. 32, 51),
Abnormal transfer corona
current
Replace the transfer corona. The printer requires
service by an Authorized Panasonic Service
Center.
Horizontal faint grey
stripe(s) appear on the
printout
The Process Unit was exposed
to light for more than 5 minutes,
or to direct sunlight
These stripes will automatically disappear after a
few hours.
Paper jams occur
continually
The paper size selected through
the GDI Mode, PCL Mode, or
Control Panel and software
application are different from the
installed paper size
Select the correct paper size through the GDI
Mode {cs" P. 34) or PCL Mode (P. 41), or
Control Panel ( P. 46) and application.
After removing the
jammed paper, the
ERROR indicator still
blinks
Paper fragment(s) remains in
the printer
Move the sensor lever to the upright position by
using an object like a ball point pen. The
remaining fragment(s) will be ejected.
Ejected paper is caught
between the paper
support and the output
tray
There is a space between the
output tray and the paper
support
Slide the paper support down, then extend it
again to remove the space ( S t e p 1 on page
15).
Paper jam has occured Follow the instructions displayed on the screen. If stains appear on the back of the
printed paper after a paper jam is cleared, it is recommended that you run several
test prints. For Windows users: (i®- P. 24)/For DOS users: { P. 48)
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