Troubleshooting – Panasonic KX-P3123 User Manual

Page 89

Attention! The text in this document has been recognized automatically. To view the original document, you can use the "Original mode".

Advertising
background image

Troubleshooting

Symptom

Possible Cause

Probable Solution

Keeps printing on the same line

Computer is not sending a LF
command

Set Auto LF to ON
{1^ P. 55, 63)

Cannot change form length

Cut sheet feeder is Enable

Set cut sheet feeder in Disable
{iS* * P.55,63)

Cannot print ASCII characters

with code above 127

Data length is set incorrectly

Set data length as required
(B®* P. 55, 63)

Wrong character set is printed

Wrong character set is selected

Set the character set as required
(I®* P. 55, 62)

Cannot change print mode from
computer

FONT and PITCH modes are set
incorrectly

Set to PROGRAM mode

P.62)

Fanfold paper is jamming

Paper not installed correctly in

tractors

Set selector switch to “ Q ”
position to easily remove

jammed paper

Reinstall paper correctly into the

tractors {US’ P.21-31)

‘Printer does not print in color

Color kit {KX-PCK11) is not
installed

Install the color kit (KX-PCK11)

Incorrect emulation is set

Select proper printer driver in

your software (P. 32)

‘Prints in 2 different colors

Yellow color gap lever of color kit

is not in the proper position

Set color gap lever of color kit to

the proper position

(B®* “Color Adjustment” in the

color kit installation manual)

Reinstall the color kit
(i^ “Installing the Color Kit” in

the color kit installation manual)

(* Option)

Note:

• Your printer has a paper out detector. When an out of paper condition occurs, printing stops, the

printer goes to the OFF LINE mode, and the PAPER OUT light starts blinking. To continue printing
to the end of the current page, follow the steps below.

CD

Press [ON LINE] repeatedly until the page is completed.

(D Install the new paper.

CD

Press

f

ON LINE].

The paper out detector can be disabled through the initial setup mode.

m

<D

3

Q)

3

o

(D

O

c

2

(D

(f>

3"

o

o

3*

(O

89

Advertising