Automated attendant system, How automated attendant system works, Calling the automated attendant – Panasonic KX TGA420B User Manual

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Automated Attendant System

How Automated Attendant System Works

The Automated Attendant System is a flexible communication tool that can

enhance your productivity by improving your call management. The
automated attendant answers incoming calls and then routes the callers to
the operator (base unit) or the desired extension (station unit/cordless

handset).

The extension numbers are assigned at registration (p. 12, 13). Callers can

reach desired mailboxes using this system to leave messages.

The Automated Attendant System can be set to any line by the base unit.

Calling the automated attendant

When a caller calls a line to which the Automated Attendant System is
assigned, the caller will first hear the line’s greeting message which is set

by the base unit.

*lf callers select neither extension nor operator, or call from rotary telephones, the

greeting message will be repeated 3 times, and then they will be transferred to the

general delivery mailbox where they can leave messages.

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