General, Fax - sending – Panasonic 2-LINE PLAIN PAPER FAX KX-FPW111 User Manual

Page 102

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Operations

When a function does not work, check here

before requesting help

General

I Problem

Cause & Remedy

I cannot make and receive calls.

•The power cord or telephone tine cord(s) is not connected. Check

the connections (p. 25-27).

1 cannot make calls.

•The dialing mode setting is wrong. Change to “TONE” or “PULSE”

{p. 33).

The unit does not work.

• Disconnect the unit from the teiephone line and connect the line to

a known working telephone. If the working telephone operates
properly, contact our service personnel to have the unit repaired.

If the working telephone does not operate properly, contact your

telephone company.

The unit does not ring.

•The ringer volume is set to off. Adjust it to a suitable level {p. 38).

The unit displays “CHECK PAPER”
though the paper is inserted.

•The paper is inserted halfway. Insert it correctly {p. 23, 24) and

press (START/SET/COPY) to clear the message.

The other party complains they only

hear a fax tone and cannot talk.

•The FAX ONLY mode is set. Tel! them the number is only used for

faxes or change to another mode on your unit {p. 74-77).

The [ REDIAL/PAUSE ] button does

not function properly.

• If this button is pressed during dialing, a pause will be inserted. If

pressed immediately after a dial tone is obtained, the last number

dialed will be redialed.

The receive mode does not function
as explained on pages 74-77.

•A Distinctive Ring pattern is set (p. 86, 87).
•The TEL/FAX mode is set {p. 88-91).

During programming, 1 cannot enter

a code or ID number.

•All or part of the numbers are the same. Change the number

(p. 84, 85).

The film runs out quickly.

•The HELP button, copy function, and reports use more film.

Fax - sending

Problem

Cause & Remedy |

1 cannot send document.

•The telephone line cord is connected to the EXT.LI ONLY jack on

the unit. Connect to L1/L2 or L2 jack (p. 25, 26).

•The other party’s fax machine is busy or has run out of paper. Try

again.

•The other party’s machine is not a facsimile. Check with the other

party.

•The other party’s fax machine rings too many times. Send the fax

manually - dial the number, confirm the fax tone, then press

(START/SET/COPY I.

The other party complains that

letters on their received document

are distorted.

• If your line has special telephone services such as call waiting,

the service may have been activated during fax transmission.
Connect the unit to a line that does not have these services.

•The extension telephone on the same line is off the hook. Hang up

the extension telephone and try again.

102

For Fax Advantage Assistance, Call 1-800-435-7329.

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