When a message is displayed, When a message is displayed -3 – Canon imageRUNNER C3100 N User Manual

Page 79

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When a Message Is Displayed

4-3

4

T

roub

leshooting

When a Message Is Displayed

If the printer is unable to print for some reason, the Error Indicator lights up and a
message indicating the cause of the problem is displayed on the touch panel
display. When these messages are displayed, take the appropriate action to solve
the problem.

NOTE

If a message indicating another problem occurs at the same time as the first error
message, a warning message will not be displayed.

If the message is shown with the "Error Skip" mark, you can bypass the error and
continue printing by pressing [Error skip]. However, if you do this, print data may be lost
or the data may not be printed correctly. If you want to cancel the procedure, cancel the
print job to remove the cause of the problem, and print the data again.

To perform an error skip, press [Print] on the System Monitor screen

➞ select the job

containing the error

➞ press [Details] ➞ [Error Skip].

To cancel a print job, press [Print] on the System Monitor screen

➞ select the job

containing the error

➞ press [Cancel]. (See Chapter 5, "Checking Job and Device

Status," in the Reference Guide.)

E730-1001 PDL Initialize Error

Service Call

Cause

An error occurred during the initialization of the printer function.

Remedy

Perform a printer reset to try to initialize the function again. If this error persists,
contact your local authorized Canon dealer.

E730-100A PDL Service Call

Service Call

Cause

An internal error has occurred.

Remedy

Perform a printer reset to try to initialize the function again. If this error persists,
contact your local authorized Canon dealer.

E730-100B PDL Font Error

Service Call

Cause

A master font error has occurred.

Remedy

Perform a printer reset to try to initialize the function again. If this error persists,
contact your local authorized Canon dealer.

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