Canon imageRUNNER C3100 N - Manual (Page 83)

Printing Problems 4-7
4
T
roub
leshooting
You cannot store a secured print job
Cause The number of secured jobs stored in the machine has exceeded the maximum
capacity of 50 jobs, or the total number of pages that are stored or are in jobs
has exceeded the limit (3,700 pages).
Remedy Delete other secured jobs, or wait until those jobs have finished printing, then
print again.
Printing Problems
Meaningless characters are being printed
Cause 1 You have printed from Windows without installing the printer driver for Windows
that was included with the machine.
Remedy Install the printer driver for Windows that was included with the machine and
print the data again. (See Chapter 2, "Getting Started," in the PCL Driver Guide,
the PS Driver Guide, or the UFR Driver Guide.)
Cause 2 MS-DOS application software printer settings are incompatible.
Remedy Reset the MS-DOS application software printer settings on a printer that is
compatible with the machine. (See the application software manual.)
A font that is different from the one specified is printed
Cause The 'Substituting Printer Fonts' setting has been set on the printer driver for
Windows.
Remedy Set the 'Substituting Printer Fonts' setting to the correct setting and print the
data again. (See the Help function on the printer driver.)
You cannot print the last page
Cause The command that identifies the end of the data has not been sent from the PC.
(The Processing/Data Indicator is flashing or lit.)
Remedy Clear the print data. (If you print from application software that does not have a
print function and the last page of data is not a full page, the data will remain in
the machine's memory.) (See Chapter 5, "Checking Job and Device Status," in
the Reference Guide.)