GMC 2009 Sierra - Manual (Page 454)

This benefit is to assist you with some of the
unplanned expense you may incur while waiting for
your vehicle to be repaired.
Original detailed receipts, and a copy of the repair
order are required. In Canada, pre-authorization is
also required.
Once authorization has been given, your advisor will
help you make any necessary arrangements and
explain how to claim for trip interruption expense
assistance.
• Alternative Service (Canada only): There may be
times, when Roadside Assistance cannot provide
timely assistance. Your advisor may authorize you to
secure local emergency road service, and you will be
reimbursed up to $100 (Canadian) upon submission
of the original receipt to Roadside Assistance.
In many instances, mechanical failures may be covered.
However, when other services are utilized, our
Roadside Assistance Representatives will explain any
payment obligations you might incur.
GMC and General Motors of Canada Limited reserve
the right to limit services or reimbursement to an owner
or driver when, in their sole discretion, the claims
become excessive in frequency or type of occurrence.
Calling For Assistance
For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representative:
• Your name, home address, and home telephone
number
• Telephone number of your location
• Location of the vehicle.
• Model, year, color, and license plate number of the
vehicle
• Odometer reading, Vehicle Identification Number
(VIN), and delivery date of the vehicle
• Description of the problem
Towing and Road Service Exclusions
Specifically excluded from Roadside Assistance
coverage are towing or services for vehicles operated on
a non-public roadway or highway, fines, impound towing
caused by a violation of local, Municipal, State,
Provincial, or Federal law, and mounting, dismounting or
changing of snow tires, chains, or other traction devices.
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