Collision damage repair, Collision damage repair -11, Additional program information – GMC 2009 Sierra User Manual

Page 457: Collision parts

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Additional Program Information

All program options, such as shuttle service, may not be
available at every dealer. Please contact your dealer
for specific information about availability. All Courtesy
Transportation arrangements will be administered
by appropriate dealer personnel.

General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.

Collision Damage Repair

If your vehicle is involved in a collision and it is
damaged, have the damage repaired by a qualified
technician using the proper equipment and quality
replacement parts. Poorly performed collision repairs
diminish your vehicle’s resale value, and safety
performance can be compromised in subsequent
collisions.

Collision Parts

Genuine GM Collision parts are new parts made with
the same materials and construction methods as
the parts with which your vehicle was originally built.

Genuine GM Collision parts are your best choice to
ensure that your vehicle’s designed appearance,
durability, and safety are preserved. The use of Genuine
GM parts can help maintain your GM New Vehicle
Warranty.

Recycled original equipment parts may also be used for
repair. These parts are typically removed from vehicles
that were total losses in prior crashes. In most cases,
the parts being recycled are from undamaged sections
of the vehicle. A recycled original equipment GM
part, may be an acceptable choice to maintain your
vehicle’s originally designed appearance and safety
performance, however, the history of these parts is not
known. Such parts are not covered by your GM New
Vehicle Limited Warranty, and any related failures
are not covered by that warranty.

Aftermarket collision parts are also available. These are
made by companies other than GM and may not
have been tested for your vehicle. As a result, these
parts may fit poorly, exhibit premature
durability/corrosion problems, and may not perform
properly in subsequent collisions. Aftermarket parts are
not covered by your GM New Vehicle Limited
Warranty, and any vehicle failure related to such parts
are not covered by that warranty.

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