Setup a dialer to talk to microwin 2000 – Microtel MicroWin 2000 User Manual

Page 11

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MicroWIN 2000 Manual

Version 1.0

Setup a Dialer to Talk to MicroWIN 2000

Dialer Firmware

Checking Dialer Firmware

Before MicroWIN 2000 will connect to an S1000 Dialer, the dialer must have the proper
Firmware installed. The dialer Firmware Version needs to be 3.0 or later.

To find out the dialer’s firmware, connect to it with a normal touch-tone telephone. Press *000 at
the local prompt and the dialer will respond with a system status message. Part of this message,
right after speaking the system name, will be the current firmware version number. If it speaks
version 2.3 or below, this dialer’s firmware will need to be upgraded.

Getting the Upgrade Firmware

MicroWIN 2000 comes with a set of chips to upgrade a dialer to v3.0. If more dialers need to be
upgraded, contact the local representative and ask for the S1000 Upgrade to Version 3.0.

Upgrading the Firmware

The Firmware in the Microtel Series 1000 is contained in an integrated circuit chip on the circuit
board. The following instructions will show how to replace this firmware, including disassembling
the dialer.

Tools Required:

1. Phillips screwdriver
2. 1/4” Hex nut-driver
3. 3/16” Hex nut-driver
4. Small, standard screwdriver
5. Touch-tone phone (for testing, configuration)

Procedure:

1. Turn OFF the power switch on the dialer.

2. Unplug printer cable, telephone LINE cable, local PHONE line, and the three (3) green
terminal blocks that contain wires for the power and I/O Modules.

3. Remove the two (2) 3/16” HEX bolts on either side of the 9-pin D-SUB Printer Connector.

4. Unscrew the four (4) corner screws on the metal top cover. Then, remove this cover.

5. Remove the (5) 1/4” HEX standoffs (one in each corner and one in the middle).

6. The two circuit boards are connected through the single, double row, 50-pin connector on the
left-hand side of the assembly. Hold the bottom circuit board while gently unplugging the top
circuit board from it.


7. After unplugging the boards, look at the bottom circuit board. At the top of this board, you
will see 4 (or 5) integrated chips. From left to right, these locations are labeled U1, U7, U15,

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