Nortel Networks T7316 - Manual (Page 17)

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Telephone Features Programming Guide
Preface
This guide provides information about how to program a telephone on the Business
Communications Manager system. This information includes items such as programming personal
speed dials, transferring a call, and using special features.
The Business Communications Manager supports a number of types of telephones. This document
is based on the feature capabilities of the Nortel M-series and T-series digital telephones. The
feature anomalies for such telephones as the Nortel IP telephones, Companion portables, DECT
portables, and Symbol NetVision wireless handsets are noted within the context of each feature.
Some of the features included in the Business Communications Manager telephone system are:
• conference calls
• group listening and pickup
• call fowarding and line redirection
• directed pickup
• call tracking (logging)
This guide is aimed at the day-to-day operators of the Business Communications Manager
telephone system.
Before you begin
Plan the programming changes you want to make before you begin. Record the changes so that
you have the information at hand. The Business Communications Manager Programming Records
provide a number of forms to support your record keeping. For example, before you program
system speed dial numbers, create a record so that you have all the numbers and codes available.
Programming applies to both North America and International telephones in your Business
Communications Manager system.