Nortel Networks T7316 - Manual (Page 174)

174 Index
P0937240 03.1
blocking 118
indicators, CAP(N) modules 39
making a 45
outgoing, selecting line 31
overflow 31
parking a SWCA call 74
retrieving parked SWCA call 75
switching between 147
using SWCA keys in groups
Call 221? 167
Call blocked 50
Call Center
agent busy/ready (908) 161
agent login-log out (904) 161
NetVision feature 154
queue request (909) 161
Call charge indication (818) 161
call display
call log note 93
services 35
Call duration timer (818) 115, 161
Call Forward
activate at telephone (4) 161
and Line Redirection, differences 80
answer key levels 42
Call Forward on Busy 78
cancel at telephone (#4) 161
cancel, Companion 146
canceling 77
Companion 146
external 77
Forward no answer 78
indicators 77
ISDN terminal feature 131
line redirection precedence 78
NetVision 154
no answer, Companion 147
overriding 77
programming 78
to voice mail 79
to voice mail (984) 161
using 77
Call information
accessing (811) 161
automatic 36
changing first display 36
Companion 146
displaying information 35
for a call on hold 36
for a current call 36
NetVision 154
Call Log 93
Autobumping 94
automatic 93
calling from within 95
delete items at telephone (815) 161
deleting log items 94
logging a call manually 94
manual (813) 162
MCID (897) 163
options 94
options (*84) 162
password 97, 122
password (*85) 162
space 93
telephone 93
using 93
view information (812) 162
call on hold, line indicators 35
Call Park
analog telephones 68
Companion 146
initiating (74) 68
NetVision 154
parking a call (74) 162
prefix 68
retrieval, Companion 146
Call Pickup
Directed Pickup 39
Call Pickup, Group Pickup 40
Call Queuing (801) 64, 162
Call Transfer 65, ??–67
Call(s) bumped 96
Callback
answer key level 42
displays 69
Caller ID, display automatically 36
Calling 50
Calling 221 45
Camp denied 67
Camp to 67
Camped 67, 167
camping calls (see Camp-on)
Camp-on (82) 67, 162
Can't ring again 45, 51
CANCEL 28
Cancel denied 90
canceling
a transfer 66
Call Forward 77