ARRIS SBG6782 AC User Guide - Manual (Page 53)

Warranty Information
SBG6782-AC Wireless Cable Modem & Router • User Guide 44
365-095-23865 x.1
Warranty Information
SURFboard SBG6782-AC DOCSIS 3.0 Wireless Cable Modem & Router
Motorola Mobility, LLC (“Motorola”)
Retail Purchasers: If you purchased this Product directly from Motorola or from an authorized
Motorola retail reseller, Motorola warrants to you, the original end user customer, that (A) the
Product, excluding Software, will be free from defects in materials and workmanship under
normal use, and (B) with respect to Software, (i) the media on which the Software is provided
will be free from defects in material and workmanship under normal use, and (ii) the Software
will perform substantially as described in its documentation. This Limited Warranty to you, the
original end user customer, continues (A) for Software and the media upon which it is provided,
for a period of ninety (90) days from the date of purchase from Motorola or an authorized
Motorola reseller, and (B) for the Product (excluding Software), for a period of one (1) year from
the date of purchase from Motorola or from an authorized Motorola reseller. To take advantage
of this Limited Warranty or to obtain technical support, you must call the ARRIS/Motorola toll
free phone number 1-877-466-8646. Technical support charges may apply. Motorola’s sole and
exclusive obligation under this Limited Warranty for retail sales shall be to repair or replace any
Product or Software that does not meet this Limited Warranty. All warranty claims must be
made within the applicable Warranty Period.
Cable Operator or Service Provider Arrangements. If you did not purchase this Product
directly from Motorola or from a Motorola authorized retail reseller, Motorola does not warrant
this Product to you, the end-user. A limited warranty for this Product (including Software) may
have been provided to your cable operator or Internet Service Provider (“Service Provider”) from
whom you obtained the Product. Please contact your Service Provider if you experience
problems with this Product.
General Information. The warranties described in this Section shall not apply: (i) to any Product
subjected to accident, misuse, neglect, alteration, Acts of God, improper handling, improper
transport, improper storage, improper use or application, improper installation, improper testing
or unauthorized repair; or (ii) to cosmetic problems or defects which result from normal wear and
tear under ordinary use, and do not affect the performance or use of the Product. Motorola’s
warranties apply only to a Product that is manufactured by Motorola and identified by Motorola
owned trademark, trade name or product identification logos affixed to the Product. Motorola
does not warrant to you, the end user, or to anyone else that the Software will perform error free
or without bugs.
MOTOROLA IS NOT RESPONSIBLE FOR, AND PROVIDES “AS IS” ANY SOFTWARE SUPPLIED
BY 3RD PARTIES. EXCEPT AS EXPRESSLY STATED IN THIS SECTION (“WARRANTY
INFORMATION”), THERE ARE NO WARRANTIES OF ANY KIND RELATING TO THE PRODUCT,
EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR THE
WARRANTY AGAINST INFRINGEMENT PROVIDED IN THE UNIFORM COMMERCIAL CODE.
Some states do not allow for the exclusion of implied warranties, so the above exclusion may
not apply to you.
B