BrightSign HD2000 User Guide User Manual

Page 75

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3

Make sure you do not have an AUTOPLAY.CSV or AUTOPLAY.MPG in the root of the CF/SD
card. There should be only one autoplay file in the root of the CF/SD card. If you have more
than one autoplay file in the root of the CF/SD card, you need to either rename or delete the
extra autoplay files, or move these files to another folder on the card.

4

Do either of the following:
• Windows: Set your PC to show file extensions and make sure that you did not accidentally

name the AUTOPLAY.MPG file AUTOPLAY.MPG.MPG or AUTOPLAY.MPG.TXT.

• Mac: Set the preferences for TextEdit to save as plain text by default. Also, on the Open &

Save tab, select Western (Windows Latin 1).

5

Use the BrightSign Shell to test video playback (see

BrightSign shell

for details).

6

See

General playback problems

for more troubleshooting help.

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