BrightSign HD2000 User Guide User Manual

Page 93

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Updating BrightSign software from the BrightSign Shell

BrightSign is pre-programmed with two primary software images: a safe mode and a run mode.
The safe mode software image is write-protected, and you cannot change it once programmed
by the factory. The main purpose of safe mode is to validate that the run mode ROM image is not
corrupt and to boot your BrightSign. In addition, safe mode can upgrade or re-program the run
mode ROM image.

The run mode software image is stored on a flash ROM and you can upgrade this software in the
field. The update process is very safe (see

Step 2: Get the latest BrightSign software

for details

updating the run mode software). If for some reason the update fails, for example if there is a
power failure in the middle of the update, BrightSign boots in safe-mode and completes the
update. BrightSign is always working on improving the BrightSign software, so check the
BrightSign web site periodically for upgrades.

BrightSign works with most CF/SD cards, but is not compatible with all cards. Because the
BrightSign safe mode software is normally older than the run mode software, more CF/SD cards
are compatible with run mode than with safe mode. Therefore, BrightSign may not detect the
UPDATE.ROK file on some CF/SD cards. It is impossible to tell by a CF/SD card’s name, brand, or
description if it is compatible. You must try it. (For details on testing your CF/SD cards and
accessing the shell, see

Testing CF cards

and

Accessing the BrightSign shell

To manually update using the BrightSign shell:

Copy the UPDATE.ROK file onto your CF/SD card.

Insert the CF/SD card in your BrightSign and apply power.

When the Roku > prompt appears in the BrightSign shell, type the following:

update update.rok

NOTE:

We are continuing to add support for more CF/SD cards.