Interactive playlists – BrightSign HD2000 User Guide User Manual

Page 76

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Interactive playlists

Download the latest Autoplay script from

www.brightsign.biz/support

. Playlist support

requires AUTORUN.BAS v1.1 or later.

1

If you’re outside the United States, check the regional settings in Excel and make sure the list
separator is a comma and the decimal separator is a period. Brightsign requires a comma-
separated CSV file with periods as the decimal separator (international defaults may vary).

2

Make sure AUTOPLAY.CSV is spelled correctly.

3

Make sure that AUTORUN.BAS and AUTOPLAY.CSV are both in the root of the CF/SD card.

NOTE:

HD2000 1.3 software requires AUTORUN.BAS v1.3x or later, and HD2000 2.x software

requires AUTORUN.BAS v2.x or later.

4

Make sure you do not have an AUTOPLAY.BSP or AUTOPLAY.MPG in the root of the CF/SD
card. There should be only one autoplay file in the root of the CF card.

5

Make sure your content is in the root of the CF/SD card, not in any subfolders.

6

Confirm the spelling of file names in the AUTOPLAY.CSV file. If you pasted the file names into
the interactive playlist, check for any leading or trailing spaces in the name.

7

Confirm the spelling of any keywords in AUTOPLAY.CSV.

8

Use the BrightSign Shell to test video playback and see any errors reported by the autoplay
script (see

BrightSign shell

for details).

9

See

General playback problems

for more troubleshooting help.

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