Commercial leaf and lawn vacuum, Year limited warranty, Warranty – DR Power Tow-Behind 9.00 Commercial (May 2006 - July 2010) User Manual

Page 71: Terms and conditions, Customer service hotline

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COUNTRY HOME PRODUCTS, Inc.

M E I G S R O A D , P . O . B O X 2 5 , V E R G E N N E S , V E R M O N T 0 5 4 9 1

1-800-DR-OWNER (376-9637) • www.dr-owner.com

©2003 CHP, Inc. 178901

Warranty

2-Year Limited Warranty

Terms and Conditions

The DR

®

LEAF and LAWN VACUUM is warranted for two (2) years against defects in materials or workmanship when put to

ordinary and normal consumer use; ninety (90) days for any other use. The engine manufacturer warrants the engine
separately.

For the purposes of all the above warranties, “ordinary and normal consumer use” refers to non-commercial residential use
and does not include misuse, accidents, or damage due to inadequate maintenance.

Country Home Products, Inc. certifies that the DR

®

LEAF and LAWN VACUUM is fit for ordinary purposes for which a product

of this type is used. Country Home Products, Inc. however, limits the implied warranties of merchantability and fitness in
duration to a period of two (2) years in consumer use, ninety (90) days for any other use.

The 2-Year Limited Warranty on the DR

®

LEAF and LAWN VACUUM starts on the date the machine ships from our factory.

The 2-Year Limited Warranty is applicable only to the original owner.

The warranty holder is responsible for the performance of the required maintenance as defined by the manufacturer's owner's
manuals. The warranty holder is responsible for replacement of normally wearing parts such as the Chipper Blade, Spark Plug,
Filters, Drive Belt, and Battery. Attachments and accessories to the machine are not covered by this warranty.

During the warranty period, the warranty holder is responsible for the machine transportation charges, if required. During the
warranty period, warranty parts ship by standard method at no charge to the warranty holder. Expedited shipping of warranty parts is
the responsibility of the warranty holder.

SOME STATES DO NOT ALLOW LIMITATIONS ON THE LENGTH OF IMPLIED WARRANTIES, SO THE ABOVE LIMITATIONS
MAY NOT APPLY TO YOU.

Country Home Products, Inc. shall not be liable under any circumstances for any incidental or consequential damages or
expenses
of any kind, including, but not limited to, cost of equipment rentals, loss of profit, or cost of hiring services to
perform tasks normally performed by the DR

®

LEAF and LAWN VACUUM.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Customer Service Hotline

Country Home Products, Inc.’s objective is to have 100% satisfied customers. For that reason, we operate a 6-day-a-week
Technical Service Department for our Owners. You can access a Representative by dialing our TOLL-FREE Hotline at 1-800-
DR-OWNER (376-9637).
The sole job of our well-trained and friendly folks is to ensure that you get any help you need in a
timely fashion. They are there to answer all your questions including: (1) inquiries on any of the above warranties, (2)
inquiries about replacement parts, or (3) your questions regarding service, maintenance, and operation.

Our Customer Service Representatives will also be happy to answer any of your questions regarding the separate warranties on
all engines. However, to obtain service, repair, or replacement of any engine within the period covered by the manufacturer’s
limited warranty, follow the instructions and warranty information specifically pertaining to those items provided by their
separate manufacturers.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO
STATE.

DR

®

COMMERCIAL LEAF and LAWN

VACUUM

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