Notices – Fluke Biomedical DPM1B User Manual
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Notices
All Rights Reserved
Copyright 2006-2015, Fluke Biomedical. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any
language without the written permission of Fluke Biomedical.
Copyright Release
Fluke Biomedical agrees to a limited copyright release that allows you to reproduce
manuals and other printed materials for use in service training programs and other
technical publications. If you would like other reproductions or distributions, submit a
written request to Fluke Biomedical.
Unpacking and Inspection
Follow standard receiving practices upon receipt of the instrument. Check the shipping
carton for damage. If damage is found, stop unpacking the instrument. Notify the carrier
and ask for an agent to be present while the instrument is unpacked. There are no
special unpacking instructions, but be careful not to damage the instrument when
unpacking it. Inspect the instrument for physical damage such as bent or broken parts,
dents, or scratches.
Technical Support
For application support or answers to technical questions, either email
or call 1-800- 850-4608 or 1-440-248-9300. In
Europe, email
or call +31-40-2965314.
Claims
Our routine method of shipment is via common carrier, FOB origin. Upon delivery, if
physical damage is found, retain all packing materials in their original condition and
contact the carrier immediately to file a claim. If the instrument is delivered in good
physical condition but does not operate within specifications, or if there are any other
problems not caused by shipping damage, please contact Fluke Biomedical or your
local sales representative.
Returns and Repairs
Return Procedure
All items being returned (including all warranty-claim shipments) must be sent freight-
prepaid to our factory location. When you return an instrument to Fluke Biomedical, we
recommend using United Parcel Service, Federal Express, or Air Parcel Post. We also
recommend that you insure your shipment for its actual replacement cost.
Fluke Biomedical will not be responsible for lost shipments or instruments that are
received in damaged condition due to improper packaging or handling.