GAI-Tronics 227-005 SMART Auto-Dial Handset Telephones - Manual (Page 29)

Pub. 42004-443C
SMART A UTO -D IAL H ANDSET T ELEPHONES P AGE
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02/13
Maintenance
Service
If your SMART Telephone requires service, contact your GAI-Tronics Regional Service Center for
technical support or to obtain a return authorization number (RA#). Equipment returned to GAI-Tronics
should be shipped prepaid with a return authorization number marked on the carton. If the equipment is
under warranty, repairs will be made without charge. Please include a written explanation of all defects
to assist our technicians in their troubleshooting efforts.
Call 800-492-1212 inside the USA or 610-777-1374 outside the USA for help identifying the Regional
Service Center closest to you.
Preventive Maintenance for Model 277-005
Stainless steel does not typically require maintenance to prevent corrosion from occurring. Different
installation locations may require more regular maintenance than others, depending on the environment
and exposure to airborne contaminants. The following maintenance steps should be performed on a
regular basis or when corrosion is first noticed on your Model 277-005.
Cleaning
 For general cleaning, wipe the surface with a cleanser or a cleanser and water mixture. Any cleanser
that is safe for glass is usually safe for stainless steel. Wipe dry.
 If corrosion or rusting is noticed, remove with a non-abrasive commercial cleanser and water. Rub
stained areas in the same direction as the existing grain. Stubborn stains may be removed with a
magnesium oxide, ammonia, and water paste. Wipe clean with water rinse and dry.
Prevention
Automotive wax provides the best results in preventing corrosion on stainless steel. Simply apply wax,
let dry to a haze, and buff to a shine with a clean dry cloth. This application should protect the telephone
surface for many months as it will allow natural reformation of the chromium oxide layer.
Do NOT use steel wool, sandpaper, mineral acids, bleaches, or chlorine cleansers on the stainless
surface.