Where to get help, Technical support web site, Contacting epson support – Epson Expression Premium XP-635 Refurbished User Manual
Page 159: Before contacting epson
Mac OS X
Select a corresponding device icon. The data on the external storage device is displayed.
Note:
❏ To remove an external storage device, drag and drop the device icon to the trash icon. Otherwise, data in the shared drive
may not be displayed correctly when another external storage device is inserted.
❏ To access an external storage device through the network, select Go > Connect to Server from the menu on the desktop.
Enter a printer name cifs://XXXXX or smb://XXXXX (Where "XXXXX" is the printer name) in the Server Address, and
then click Connect.
Related Information
&
“Inserting a Memory Card” on page 33
&
“External Storage Device Specifications” on page 151
Where to Get Help
Technical Support Web Site
If you need further help, visit the Epson support website shown below. Select your country or region and go to the
support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also
available from the site.
(Europe)
If your Epson product is not operating properly and you cannot solve the problem, contact Epson support services
for assistance.
Contacting Epson Support
Before Contacting Epson
If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting
information in your product manuals, contact Epson support services for assistance. If Epson support for your area
is not listed below, contact the dealer where you purchased your product.
Epson support will be able to help you much more quickly if you give them the following information:
❏ Product serial number
(The serial number label is usually on the back of the product.)
❏ Product model
❏ Product software version
(Click About, Version Info, or a similar button in the product software.)
❏ Brand and model of your computer
❏ Your computer operating system name and version
❏ Names and versions of the software applications you normally use with your product
User's Guide
Appendix
159