Epson AcuLaser MX20DNF - Manual (Page 229)

Cause What to do
The MP Tray Size setting may be incorrect. Make sure the correct paper size is set on the MP Tray Size
setting in the Tray Menu on the control panel.
The size of the loaded paper is incorrect. MP tray:
Make sure that the size of paper loaded in the MP tray matches the
MP Tray Size
setting in the Tray Menu. See “MP tray” on page
33.
Paper cassette:
Make sure that the size of paper loaded in the paper cassette
matches the Cassette1 Size, Cassette2 Size, or Cassette3
Size
setting in the Tray Menu and the positions of the paper
guides are correct. See “Standard paper cassette” on page 37.
Graphics do not print correctly
Cause What to do
The printer emulation setting in your application may be
incorrect. Make sure that your application is set for the printer emulation
you are using. For example, if you are using the ESC/Page mode,
make sure that your application is set to use an ESC/Page printer.
You may need more memory. Graphics require large amounts of memory. Install an appropriate
memory module. See “Memory Module” on page 190.
Printouts are extremely curled
Cause What to do
The printouts are curled because of heat and pressure of
the fuser unit. Turn the paper over or load a different type of paper.
Epson AcuLaser MX21/MX20 Series User's Guide
Troubleshooting 229