7 service, 7 maintenance 7 wartung 7 servicio – Crown Audio CDi 1000 Two-Channel Commercial Amplifier (500W/Channel at 4 Ohms, 70V/140V) User Manual

Page 18

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Amplificadores de potencia

page 34

Leistungsendstufen

Amplificateurs de puissance

CDi Series

Power Amplifiers

Operation Manual

Mode d’emploi

Bedienungsanleitung

Manual de Operación

CDi Series

Power Amplifiers

Operation Manual

Mode d’emploi

page 35

Amplificateurs de puissance

Bedienungsanleitung

Leistungsendstufen

Manual de Operación

Amplificadores de potencia

7 Service

(continued)

Crown amplifiers are quality units that rarely require

ser vicing. Before returning your unit for service, please

con tact Crown Technical Support to verify the need for

servicing.
This unit has very sophisticated circuitry which should

only be serviced by a fully trained technician. This is one

reason why each unit bears the following label:

CAUTION: To prevent electric shock, do not

remove covers. No user serviceable parts inside.

Refer servicing to a qualified technician.

Complete the Crown Audio Factory Service Information

form, in the back of this manual, when returning a Crown

product to the factory or authorized service center. The

form must be included with your product inside the box or

in a packing slip envelope securely attached to the outside

of the shipping carton. Do not send this form separately.

*Warranty is only valid within the United States of

America. For information on Warranty outside of the

U.S.A, please contact your local distributor.

7.1 International and Canada Service

Service may be obtained from an authorized service

cen ter. (Contact your local Crown/Amcron representative

or our office for a list of authorized service centers.) To

obtain service, simply present the bill of sale as proof of

purchase along with the defective unit to an authorized

service center. They will handle the necessary paperwork

and repair.
Remember to transport your unit in the original factory

pack.

7.2 US Service

Service may be obtained in one of two ways: from an

authorized service center or from the factory. You may

choose either. It is important that you have your copy of

the bill of sale as your proof of purchase.

7.2.1 Service at a US Service Center

This method usually saves the most time and effort.

Sim ply present your bill of sale along with the defective

unit to an authorized service center to obtain service. They

will handle the necessary paperwork and repair.

Remem ber to transport the unit in the original factory

pack. A list of authorized service centers in your area can

be obtained from Crown Factory Service, or online from

http://www.crownaudio.com/support/servcent.htm.

7.2.2 Factory Service

Crown accepts no responsibility for non-serviceable

product that is sent to us for factory repair. It is the owner’s

responsibility to ensure that their product is ser viceable

prior to sending it to the factory. Serviceable product list

is available at

http://crownweb.crownintl.com/crownrma/.

For more information, please contact us direct.
A Service Return Authorization (SRA) is required for

product being sent to the factory for repair. An SRA can be

completed online at www.crownaudio.com/support/

factserv.htm. If you do not have access to the web, please

call Crown’s Customer Service at 574.294.8200 or

800.342.6939 extension 8205.
For warranty service, we will pay for ground shipping

both ways in the United States. Contact Crown Customer

Service to obtain prepaid shipping labels prior to send ing

the unit. Or, if you prefer, you may prepay the cost of

shipping, and Crown will reimburse you. Send copies of

the shipping receipts to Crown to receive reimbursement.

Your repaired unit will be returned via UPS ground.

Please contact us if other arrangements are required.

7.2.3 Factory Service Shipping Instruc­
tions:

1. Service Return Authorization (SRA) is required for

product being sent to the factory for service. Please

complete the SRA by going to

www.crownaudio.com/support/factserv.htm. If you

do not have access to our website, call

1.800.342.6939, extension 8205 and we’ll create the

SRA for you.

2. See packing instructions that follow.
3. Ship product to:

CROWN AUDIO FACTORY SERVICE

1718 W MISHAWKA RD.

ELKHART, IN 46517

4. Use a bold black marker and write the SRA number

on three sides of the box.

5. Record the SRA number for future reference. The

SRA number can be used to check the repair status.

7.2.4 Packing Instructions

Important:

These instructions must be followed. If they

are not followed, Crown Audio, Inc. assumes no
respon sibility for damaged goods and/or accessories that
are sent with your unit.

1. Fill out and include the Crown Audio Factory Ser vice

Information sheet in the back of this manual.

2. Do not ship any accessories (manuals, cords,

hard ware, etc.) with your unit. These items are not

needed to service your product. We will not be

responsibility for these items.

3. When shipping your Crown product, it is important

that it has adequate protection. We recommend you

use the original pack material when returning the

product for repair. If you do not have the original box,

please call Crown at 800.342.6939 or 574.294.8210

and order new pack material. See instructions for

“foam-in-place” shipping pack. (Do not ship your

unit in a wood or metal cabinet.)

4. If you provide your own shipping pack, the mini mum

recommended requirements for materials are as

follows:

a. 275 P.S.I. burst test, Double-Wall carton that allows

for 2-inch solid Styrofoam on all six sides of unit or 3

inches of plastic bubble wrap on all six sides of unit.

b. Securely seal the package with an adequate carton

sealing tape.

c. Do not use light boxes or “peanuts”. Damage caused

by poor packaging will not be covered under

war ranty.

Using your ‘foam-in-place’ shipping pack

Note: The foam-in-place packing is molded so that there
is only one correct position for your product.

1. Open carton and lift center cushion leaving both end-

cushions in place.

2. Carefully place your product with the product’s front

panel facing the same direction as arrows indicate.

3. Reset center cushion down over top of product’s

chassis. The foam-in-place packing was molded to

accommodate different chassis depth sizes. If your

product’s chassis does not completely fill the foam-

in-place cavity, you may use a soft but solid packing

material (such as paper or bubble wrap) behind the

chassis.

4. Enclose the completed Crown Audio Factory Service

Information form (or securely attach it to the outside

of carton) and re-seal the shipping pack with a sturdy

carton sealing tape.

7.2.5 Estimate Approval

Approval of estimate must be given within 30 days after
being notified by Crown Audio Inc. Units still in the
pos session of Crown after 30 days of the estimate will
become the property of Crown Audio Inc.

7.2.6 Payment of Non­Warranty Repairs

Payment on out-of-waranty repairs must be received
within 30 days of the repair date. Units unclaimed after 30
days become the property of Crown Audio Inc.

If you have any questions, please contact Crown Factory

Service.

Crown Factory Service

1718 W. Mishawaka Rd.,

Elkhart, Indiana 46517 U.S.A.

Telephone:

574.294.8200

800.342.6939 (North America,

Puerto Rico, and Virgin Islands only)

Facsimile:

574.294.8301 (Technical Support)

574.294.8124 (Factory Service)

Internet:

http://www.crownaudio.com

7 Service

On this page are French, German, and Spanish
service information. On the next page is English
(U.S.A.) service information.

7 Maintenance

7 Wartung

7 Servicio

Les amplificateurs Crown sont des unités de qualité
qui nécessitent rarement des réparations. Avant de
retourner votre unité pour réparation, veuillez
con tacter le support technique Crown pour vérifier le
réel besoin de réparation.

*La garantie n’est valide qu’à l’intérieur des États-Unis

d’Amérique. Pour des informations sur la garantie hors
U.S.A, contactez votre distributeur local.

L’unité a un circuit très sophistiqué qui ne doit être
réparé que par un technicien parfaitement formé.
C’est la raison pour laquelle chaque unité porte
l’étiquette suivante.

ATTENTION: Pour prévenir des chocs
élec triques,ne retirez pas les capots.
Aucune partie réparable par l’utilisateur à
l’intérieur. Confiez toute réparation à un
technicien qualifié.

Une réparation peut être faite par un centre de
main tenance agréé (contactez votre représentant
Crown/Amcron local ou notre bureau pour obtenir
une liste des centres de maintenance agréés. Pour
obtenir une réparation, présentez simplement à un
service de maintenance agréé la facture d’achat
comme preuve d’achat avec l’unité défectueuse. Il
traitera les tâches administratives nécessaires et la
répara tion.

N’oubliez pas de transporter votre unité dans son
emballage d’usine d’origine.

Crown Endstufen sind hochwertige Geräte, die
selten gewartet werden müssen. Vergewissern Sie
sich, ob eine Wartung nötig ist, bevor Sie Ihr Gerät
einschicken.

*Die Gewährleistung gilt nur innerhalb der Vereinigten
Staaten von Amerika. Für weitere Informationen zur
Garantie außerhalb der USA kontaktieren Sie bitte Ihren
örtlichen Händler.

Dieses Gerät besitzt eine technisch ausgereifte
Schaltung, die nur von einem qualifiziereten
Techni ker gewartet werden sollte. Aus diesem Grund
trägt jedes Gerät das Etikett:

VORSICHT: Öffnen Sie nie das gehäuse, um
elektrische Schläge zu vermeiden. Lassen
Sie Wartungsarbeiten ausschließlich von
einem qualifizierten Techniker ausführen

.

Füllen Sie das Formular auf der Rückseite dieser
Bedienungsanleitung aus, wenn Sie ein Crown-
Produkt an Ihren Vertrieb oder eine authorisierte
Fachwerkstatt einsenden. Legen Sie das Formular
dem Produkt bei oder schicken Sie es in einem
Plastik-Lieferscheinumschlag mit, der fest am
Ver sandkarton aufgeklebt ist. Senden Sie das
Formular keinesfalls separat ein.

7.1 Internationaler Service

Lassen Sie Wartungsarbeiten von einer authorisi-
erten Fachwerkstatt ausführen. (Fragen Sie Ihren
zuständigen Crown/Amcron-Vertrieb nach einer
Adressenliste authorisierter Werkstätten.) Legen Sie
mit dem defekten Gerät Ihre Originalrechnung als
Kaufbeleg vor, und die Fachwerkstatt erledigt das
Übrige.

Denken Sie daran, Ihr Gerät in der Originalverpack-
ung zu transportieren.

Los amplificadores Crown son unidades de calidad
que esporádicamente requieren de algún Servicio.
Antes de decidir enviar su equipo a Servicio, le
recomendamos verificar con su distribuidor local la
necesidad del mismo. De igual forma, solicite al
Centro de Servicio la autorización de envío del
equipo, en caso de ser requerida.

*La Garantía solo tiene validez dentro de los Estados

Unidos de América. Para obtener información sobre la

Garantía fuera de los EE. UU., comuníquese con el
distribuidor de su zona.

Esta unidad contiene circuitos muy sofisticados que
deberán ser inspeccionados y reparados única mente
por personal técnico especializado y autor izado para
tales efectos.

PRECAUCION: Para prevenir el riesgo de
choque eléctrico, no abra el equipo. No
existen partes destinadas al servicio del
usuario dentro de la unidad. Remita el
Ser vicio al personal técnico calificado.

Usted puede obtener Servicio de un Centro de
Ser vicio Autorizado. (Contacte al representante o
distri buidor local de Crown). Para obtener Servicio,
simplemente lleve o envíe el equipo al Centro de
Servicio Autorizado, y presente la nota de venta
como prueba de su compra.

El Centro de Servicio se hará cargo de la reparación
y la documentación correspondiente.

Recuerde enviar su equipo en su empaque de fábrica
original.

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