ATEN 2-Port USB 3.0 4K DisplayPort Dual-Display KVMP Switch - Manual (Page 49)

Appendix
41
Technical Support
Technical support is available both by email and online (with a browser over
the web):
International
 For online technical support – including troubleshooting, documentation,
and software updates:
http://support.aten.com
 For telephone support, see Telephone Support , page iii:
North America
When you contact us, please have the following information ready beforehand:
 Product model number, serial number, and date of purchase.
 Your computer configuration, including operating system, revision level,
expansion cards, and software.
 Any error messages displayed at the time the error occurred.
 The sequence of operations that led up to the error.
 Any other information you feel may be of help.
Email Support [email protected]
Online Technical
Support Troubleshooting
Documentation
Software Updates http://www.aten-usa.com/support
Telephone Support 1-888-999-ATEN ext 4988
1-949-428-1111