Document Outline

• Contents
• 1. Get Started
  • Get to Know Your Mobile Router
    • Top Front View
    • Power Button
    • Status LED
    • LCD Screen
    • Rear View
    • Optional Accessories
  • Install the Micro SIM Card and the Battery
  • Download the NETGEAR Mobile App
  • Power On Your Mobile Router
  • Set Up the Mobile Router
    • Use a Web Browser to Set Up the Mobile Router
    • Use the Mobile App to Set Up the Mobile Router
• 2. Connect to the Mobile Router
  • Connect to the Mobile Router Network
    • WiFi Connection
    • Tethered Connection
  • Use the NETGEAR Mobile App to Access the Mobile Router
  • Use a Web Browser to Access the Mobile Router
• 3. Manage Battery Usage and Charging
  • Extend Battery Life
  • Recharge the Battery
    • Quick Charge the Battery
    • Recharge the Battery From a Wall Socket
    • Recharge the Battery From a Computer USB Port
    • Use the USB Type C Cable to Charge Only
  • Use the Mobile Router to Jump Boost Another Device
  • Change the LCD Screen Display
    • Change the LCD Screen Time-Out and Brightness From the NETGEAR Mobile App
    • Change the LCD Screen Time-Out and Brightness From a Web Browser
  • Battery Tips
  • General Battery Safety
  • Appropriate Batteries and Chargers
  • Battery Disposal
• 4. Manage Your Internet Connection
  • View Your Data Usage
    • View Data Usage on the Mobile Router LCD
    • View Data Usage From the NETGEAR Mobile App
    • View Data Usage From a Web Browser
  • Offload Your Mobile Internet Connection
    • Enable Data Offloading From the NETGEAR Mobile App
    • Enable WiFi Data Offloading From a Web Browser
    • Enable Ethernet Data Offloading From a Web Browser
  • Specify Cellular Settings
    • Specify Cellular Settings From the NETGEAR Mobile App
    • Specify Cellular Settings From a Web Browser
  • Enable VPN Service
    • Enable VPN Service From a Web Browser
• 5. Control Internet Access
  • Set Up Parental Controls
  • Access Control
    • Set Up Access Control From the NETGEAR Mobile App
    • Set Up Access Control From a Web Browser
  • Turn Off USB Tethering
    • Turn Off USB Tethering From the NETGEAR Mobile App
    • Turn Off USB Tethering From a Web Browser
  • Manage Website Filters
  • Set Up a Schedule for Internet Access
    • Edit a Schedule Rule
    • Delete a Schedule Rule
  • Enable SIM Security
    • Enable SIM Security From the NETGEAR Mobile App
    • Enable SIM Security From a Web Browser
  • Enable Port Forwarding
  • Set Up Port Filtering
  • Enable DMZ
• 6. Specify Mobile Router Network Settings
  • Select a WiFi Profile
    • Select a WiFi Profile From the NETGEAR Mobile App
    • Select a WiFi Profile From a Web Browser
  • Manage WiFi Settings
    • Specify WiFi Settings From the NETGEAR Mobile App
    • Specify WiFi Settings From a Web Browser
  • Use WPS to Connect to the Mobile Router WiFi Network
    • Use WPS From the NETGEAR Mobile App
    • Use WPS From a Web Browser
  • Universal Plug-N-Play
    • Turn UPnP Off or On From the NETGEAR Mobile App
    • Turn UPnP Off or On From a Web Browser
  • Enable IP Pass-Through Mode
  • Specify the IP Addresses That the Mobile Router Assigns
  • Disable the DHCP Server Feature in the Mobile Router
• 7. Share Media and Storage
  • Manage Shared Storage Devices
    • USB Device Requirements
    • Connect a USB Storage Device
    • Micro SD Card Requirements
  • Install a Micro SD Card
  • View Storage Device Usage and Capacity
  • Manage Files on the Mobile Router
    • Upload Media Files to Mobile Router Storage
    • Use the NETGEAR Mobile App to Manage Files on the Mobile Router
    • Use Windows File Explorer to Manage Files on the Mobile Router
    • Use MacOS Finder to Manage Files on the Mobile Router
  • Play Media
• 8. Manage Your Mobile Router Network
  • View the Network Status
  • View Mobile Router Device Status
    • View Mobile Router Device Status From the NETGEAR Mobile App
    • View Mobile Router Device Status From a Web Browser
  • View WiFi Details
  • View a Network Map
    • View a Network Map From the NETGEAR Mobile App
    • View a Network Map From a Web Browser
  • View Connected Devices
    • View the Connected Devices On the LCD
    • View the Connected Devices From the NETGEAR Mobile App
    • View the Connected Devices From a Web Browser
  • Update the Mobile Router Firmware
    • Update Firmware From an Alert
    • Update Firmware From the NETGEAR Mobile App
    • Update the Firmware From the Web Page
  • Change the admin Password
  • Manage SMS Messages
    • Manage Messages From the NETGEAR Mobile App
    • View or Delete Messages From a Web Browser
  • Manage the LED Settings
  • Back Up and Restore the Mobile Router Settings
    • Back Up the Mobile Router Settings
    • Restore the Mobile Router Settings
  • Factory Reset
    • Factory Reset From the NETGEAR Mobile App
    • Factory Reset From a Web Browser
    • Factory Reset Using the Reset Button
  • Reboot the Mobile Router
    • Reboot the Mobile Router From the NETGEAR Mobile App
    • Reboot the Mobile Router From a Web Browser
  • Power Off the Mobile Router
    • Power Off the Mobile Router Manually
    • Power Off the Mobile Router From the NETGEAR Mobile App
    • Power Off the Mobile Router From a Web Browser
  • View Details About Your Mobile Router
    • View Mobile Router Details From the NETGEAR Mobile App
    • View Mobile Router Details From a Web Browser
• 9. Frequently Asked Questions
  • Why can’t my device connect to the mobile router?
  • Why can’t I access the Internet?
  • Why is the signal indicator always low?
  • Why is the download or upload speed slow?
  • What do I do if I forget my admin login password?
  • How do I disconnect from the mobile broadband network?
  • The LCD is not lit. How do I know if the mobile router is still powered on?
  • How do I find my computer’s IP address?
    • How do I find my computer’s IP address on a Windows 7, Windows Vista, or Windows XP device?
    • How do I find my computer’s IP address on a Windows 8 device?
    • How do I find my computer’s IP address on a Mac OS X device?
    • How do I find my computer’s IP address on devices running other operating systems?
  • How do I find a device’s MAC address?
    • How do I find a device’s MAC address on a Windows 7,  Vista , or XP device?
    • How do I find a device’s MAC address on a Windows 8 device?
    • How do I find a device’s MAC address on a Mac OS X device?
  • Where can I find more information?
• 10. Troubleshooting
  • Diagnostics
  • The WiFi Network Name Is Not in the List of Networks
  • The No Signal Icon Displays
  • Cannot Log In to the Mobile Router Using a VPN
  • The Mobile Router Cannot Connect to a Computer Running Windows Vista
  • The Mobile Router Does Not Connect to the Cellular Network
• A. Specifications
  • Mechanical Specifications
  • Environmental Specifications
  • Supported RF Bands